Compliance

Our commitment

The Italian Legislative Decree 231/01 introduced criminal sanctions, for legal persons and companies, in the case of offences such as corporate offences and offences against the Public Administration, offences concerning safety at work or environmental protection, committed for the benefit or in the interest of the company by directors, managers, employees and collaborators.

Pursuant to Italian Legislative Decree 231/01, if crimes are committed for its benefit by its representatives, the Company can request the exclusion of liability, subject to the evaluation of the Judge, in the following cases:

  • presence of an organisation, management and control model;
  • presence of suitable procedures to prevent the commission of such crimes;
  • presence of a Supervisory Body that verifies the model and procedures, monitoring the Company’s behaviour.

Code of Ethics

Supervisory body

Compliance and implementation of Model 231 and the Code of Ethics are guaranteed by the presence of the Supervisory Body.

 

Consumer Customer Charter

The Consumer Customer Charter contains the commercial and technical principles that the Company undertakes to respect towards its customers.
ButanGas is the first company in the sector to adopt this measure, as a further guarantee of a constant commitment to offer excellent products and services.

Whistleblowing

ButanGas intends to prosecute those who, in the exercise of their duties, engage in conduct that is unlawful or contrary to the Code of Ethics.

Therefore, in compliance with the provisions of Law No. 179/17 (Whistleblowing regulations) which amended Article 6 of Legislative Decree No. 231/2001, ButanGas has adopted a telematic platform (the so-called “Whistleblowing Platform”) to collect reports of conduct contrary to the law or company principles and which, at the same time, guarantees the confidentiality of the information and maximum protection of the reporter, as required by regulations.

Whistleblowing procedure

Are you aware of any wrongdoing or irregularity?

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